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Document Typology: Web Article
Methodology addressed by the publication:Narrative medicine
Title of document: Communication between doctor and patient
Name of author(s): Anda Pacurar
Name of publisher:
Language of the publication: Romanian
Language of the review: English
The author says that communication can be learned and can have an important role in understanding the suffering of the patient, correct diagnosis and treatment and, of course, in his healing. The quality of medical information obtained during consultations is linked to the ability to ask the patient questions and to create a relationship with him. Studies show that between 60 and 80% of primary necessary information to diagnose are obtained during the interview with the patient.
The role of communication is very important, it is realized by exchanging information, developing the understanding, building trust. If the doctor and the patient's obligations are not met, doctor-patient relationship is poor, and the consequences can be: frustration, anger, accusations, increasing the number of X-rays, tests, visits to different doctors.
The article also discusses the topic of treatment on the Internet. Doctor-patient communication can include exchanging e-mails, phone calls, recommendations of sites on the Internet. In this case the sources of sites must be safe and the target group must be known. Even if there is the fear that the Internet alters the relationship doctor patent, if the doctors help them to obtain information, the relationship may be even better than a classic one.
Disclosure of diagnosis to the patient, especially when it is an incurable disease, is one of the hardest aspects of communication between doctor and patient. Before communicating the diagnosis, it is good that the doctor knows more about his patient about his life, values, skills and power. Thus, presenting diagnosis can be done in an encouraging way, highlighting what the patients could do to improve their condition.
The purpose of a patient who goes to a doctor is to learn more about its suffering, about the causes, consequences, treatment, alternatives etc. When the patient does not receive the desired information there can be different reactions. The ambiguity of a discussion with a patient may scare them very hard. They can believe it's something serious, perhaps incurable, and the doctor hides that.
Reviewer's comments on the document:
The article highlights the importance of communication between doctor and patient, the terms in which it must be developed and the role of the Internet in informing and diagnosis the patient.
Also it reveals the importance of the way in which the doctor tells the patient the information regarding an incurable disease, a communication that can disturb the hole life and balance of a patient if it is not done in a proper way.
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